FF Blocked Chrome OK


Pnokio

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Windows 11 Home 24H2 64-Bit

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System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
First step would be to clear you Cache in FFox. If that doesn't help, you need to clear the cookies for the Microsoft site (You could do them all, but you'll lose "keep me logged in" at some sites.

It could also be an extension you've installed. You can disable them if you know how, or just start FFox in Troubleshooting Mode.

Clear Cache:

Go to about:preferences in FFox
Type "cache" into the search box
Click the option for "Temporary cached files and pages" (Only clear the cache for the first attempt to fix).
Exit FFox, Restart, test.

Remove Cookies for MS:

If that doesn't work, go back to about:preferences and type "cookies" into the search
Click on Manage Data
Type "microsoft" in the search box. You should see the MS cookies listed.
Click "Remove all shown".


Disable Extensions:

It could also be an extension you've installed. You can disable them if you know how, or just start FFox in Troubleshooting Mode.

To start troubleshooting mode:

Go to the FFox Help menu
Choose Troubleshooting Mode...
Choose "Open" when the little pop-up appears at re-start (Not Refresh).
Exit FFox, Restart, test.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel Ultra 7 155H
    Memory
    16gb
    Graphics Card(s)
    Intel Arc integrated
    Hard Drives
    SSD
Hi Levitate 11, I never thought your first suggestion would work as I have just this morning installed a fresh copy of FF. But it worked perfectly.
Thanks

 

My Computer

System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
Glad it was that easy!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel Ultra 7 155H
    Memory
    16gb
    Graphics Card(s)
    Intel Arc integrated
    Hard Drives
    SSD

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